Genel Oto applies ‘Sustainable Development’ process in its all quality management investments. With this approach, our company integrates our business processes and objectives with sustainable quality principle and applies total quality management principle.


» By gaining the trust of our customers in ciritical business applications, respecting ethical values as their technological partner, our quality policy is;
» Behaving in the way of our establishment corporate identity
» Obeying the laws and regulations that deal with our services
» Pursue for the innovations and developments in sector
» Comply with terms of quality Management System and make sure to remediate it
» Using resources efficiently with the active involvement of employees
» Maintain and increase the customer satisfaction sustainability
» Discussing the customer complaints and analyze them in clearance, fair-minded, justice, and sensitivity princibles framework
» Taking service quality under control and applying constant development by grasping the demands and complaints of customers well.